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Shipping and Returns Policies

FREE SHIPPING ON ALL ITEMS!

We will ship within two business days of an order being placed.  Unless otherwise specified, we will carefully pack and ship with insurance included in the shipping price.  Our preferred carriers are USPS, FedEx, and UPS.  If an item arrivers at your location with damage, please contact us immediately and provide us with photographs and a description of the damage so we can file an insurance claim with the shipper.

We will ship to United States and Canada addresses, but not to Post Office boxes.  If you want shipment to a country other than the United States and Canada, contact us so we can provide an additional cost of international shipping and tariff fees that will be paid by the buyer.  For all shipments, we will provide you with a shipping tracking number, so you can track and manage your delivery.

RETURNS:  We want you to be very happy with your purchase.  Carefully look at the items shown on our website, and if you have questions, or if you want additional photographs, CONTACT US BEFORE PURCHASING.  We hope you enjoy it as much as we have, but if it doesn’t meet your satisfaction, you can return it to us for a full refund, excluding shipping charges.  We will accept returns within 15 business days of our original shipment date. 

YOUR RESPONSIBILITY: Should you feel the need to return an item, you are responsible for return packing, return postage, and return insurance.  For return of pottery, sculpture, and art, packing must be done by the shipping company for insurance purposes.  For all other items, packing should be similar to what was used by us to send it to you.

Upon receipt of your return, we will refund your original purchase price less shipping charges through your PayPal account within 7 business days.  If the returned item is damaged (different than when it originally left our location), we will provide photographic documentation to you and expect you to file an insurance claim with the shipper.  As these are unique one-of-a-kind pieces of art, damage to them renders them valueless to anyone.  Thank you for helping to preserve these wonderful pieces of art.